What is Gold Anchor?
Gold Anchor is a global marina accreditation designed to improve marina standards and enhance the experience of marina users. It operates similarly to the hotel star rating system, with awards ranging from one to five Gold Anchors, and Platinum as the highest accolade. Gold Anchor marinas undergo a comprehensive independent audit by industry experts, including a rigorous assessment of 86 criteria covering facilities, operations, environmental practices, and customer service. The accreditation also involves ongoing verification and customer feedback surveys to ensure marinas maintain the highest standards.
Why is this accreditation important?
Gold Anchor is not just a mark of quality – it provides a valuable benchmarking tool for marinas, helping them refine operations and enhance the customer experience. The accreditation offers boaters confidence and assurance when selecting a marina for permanent or visitor berthing, reinforcing Westhaven’s position as a premier boating destination in New Zealand and beyond.
Head of Marinas Kevin Lidgard said:
“We are absolutely thrilled to receive the Five Gold Anchor accreditation. This recognition is a testament to the dedication and passion of our entire team, who work tirelessly to ensure Westhaven Marina provides an outstanding experience for our berth holders and visitors. Achieving this milestone reflects our ongoing commitment to excellence, continuous improvement, and maintaining our place as one of the finest marinas in the region. We couldn’t be prouder.”
Kevin Lidgard
This internationally recognised achievement places Westhaven among the world’s top-rated marinas and makes it only the second marina in New Zealand to receive this coveted status. This recognition reflects Westhaven’s excellent facilities, outstanding customer service, and commitment to continuous improvement.
In announcing this achievement, MIA President Andrew Chapman explained:
“There are over 230 Gold Anchor marinas accredited in 29 countries around the world. The Pacific region has some of the best marina facilities in the world, which we are very proud of, and it is good to see them being recognised with the Gold Anchor accreditation.”
For more information about Gold Anchor accreditation, visit www.goldanchors.com.
