The Gold Anchor programme is based on a rigorous assessment of a marina’s services, procedures, and facilities. It involves an independent audit of 86 criteria across all areas of the business, which took place over two days in March, as well as a customer survey.
Gold Anchor has been auditing marinas throughout the world for over 25 years. The award scheme is well known as a credible measure of marina quality, designed to inform customers about the level of services and facilities a marina has, and provide marinas with a set of benchmarks to maintain and a pathway for continual improvement.
What this means for you
For our berth holders, this accreditation is an assurance that Westhaven meets global benchmarks for quality and service. The Gold Anchor framework also helps guide continuous improvements, ensuring we refine our operations and facilities to provide the best possible experience for our boating community.
Thank you for being part of the Westhaven community—your support and feedback help make our marina a fantastic place to berth and enjoy time on the water.
For more information about Gold Anchor accreditation, visit www.goldanchors.com